Robert S. Kalkman


908 Jupiter Road

Edmond, OK  73003

home: 405-330-0617 ~ mobile: 405-722-6478 ~





As a globally-experienced industrial process engineer, specializing in process engineering, application analysis, and system integration, I had a key role in the start-up of four international manufacturing plants from site analysis through full operation. I achieved numerous efficiency improvements through workflow process management. I created various web-based documentation and database-interface applications that are used worldwide.





·          Industrial Engineering:

14 years experience, including global manufacturing engineering.

·          Project Management:

14 years experience, including team management and budgeting.

·          Database Systems:

12 years experience, including system architecture and design.

·          Application Analysis:

10 years experience, including process engineering.

·          Analytical Skills:

Ability to find and solve root causes of problems fast and effectively.

·          Networking Skills:

Global and cross-organization networking and knowledge sharing.

·          Communication Skills:

Fluent in English, Dutch and German; basic Spanish and French.

·          Computer / IT Skills:

UNIX systems & applications at enhanced user level.

Windows systems & applications at enhanced user level.

Web site development & application integration.

Database Management Systems architecture & administration.





FRANCIS TUTTLE TECHNOLOGY CENTER, Oklahoma City, OK (part-time assignments)


·          November 2004-present: Substitute Instructor, Information Technology
Programs include Database Administrator, Internet Technologies, and Interactive Media


·          August 2003-present: Health Resources Center Assistant, Health Science Center

Computer technical assistance & support, librarian functions, testing center service and monitor. Initiated and implemented various process improvements.


·          August-December 2002: Microsoft Exchange Server implementation contractor

April-June 2002: Microsoft SQL Server implementation contractor

Plan, install and deploy the SQL Server 2000 database and Exchange Server 2000 communication packages in a remote computer cluster to support Francis Tuttle’s new eLearning web site for the NETg curriculum, in an environment based on Microsoft Digital Dashboard, Sharepoint Portal Server and Content Management Server. Perform knowledge transfer to enable employees to administer servers.




(entire employment period administered by HR Lucent Technologies, Hilversum, The Netherlands)


·          1998 - 2000: Configurator Systems Application Engineer (expatriate)

Lucent Technologies – Bell Labs, Naperville, IL (remote from Oklahoma City, OK)

Process and application analyst in Bell Labs’ Switch Configurator Systems Engineering group (R&D) for the 5ESS® product line, charged with the research, development, documentation and review of high-level and low-level requirements, and tool architecture for the product configurator. Manufacturing and database interface specialist. Personal focus on the International markets, next to US domestic.


·          1993 - 1997: Global Industrial Engineer (expatriate)

Lucent Technologies (formerly AT&T Network Systems), Oklahoma City, OK

As part of Global Engineering & Manufacturing set-up new manufacturing locations and support of existing factories, ranging from fully owned locations and joint ventures to subcontractors. Meeting financial, technical, political and company requirements, local customers, partners and governments. Customize processes and applications to fit the local environment, while ensuring global supply chain and application integration

Driver behind Global Intranet development for documentation and information sharing, and process & system integration, including an early Oracle-to-web interface presented at seminar, New Jersey 1996.


·          1991 - 1992: (Team Coordinator for) Database Software Consultants

AT&T Network Systems Netherlands, The Hague / Huizen, The Netherlands

5ODA Office Dependent Database application management for internal and external customers. Coordination of international software deliveries, defining functional software requirements. Quality Improvement Processes. Writing and troubleshooting software utilities (mainly UNIX) . Initiated and project managed two successful Quality Improvement Projects, saving considerable time and money.

Supervision of a small group of database software consultants, specializing in different parts of the product line. Frequently delegate manager for entire Database Production & Services department.


·          1989 - 1991: Database Specialist Factory System Test

AT&T & Philips Telecommunications / APT, The Hague, The Netherlands

Management and support of system for Office Dependent Database (ODD) generation in a factory system test environment. Activities ranged from database content matters (including project engineering) to database application (re)design and management.


·          1986 - 1988: Project Planner/Manager Factory System Test

AT&T & Philips Telecommunications, The Hague, The Netherlands

Preparation and introduction of new hardware, software and test methodologies in a system test environment for 5ESS® telephone switches, participation in the labs-to-factory coordination of changes to the 5ESS software load, the ODD database generation tools, and the equipment configurator.





·          Bachelor of ScienceTraffic Engineering
Polytechnic College Leeuwarden, The Netherlands - graduated September 1985.

·          Corporate training, including: International Business Practices / Business Administration / Banking On Innovation / Manufacturing Process Flow / Quality Awareness / Relational Database Management Systems / Java Programming Language / UNIX and C / 5ESS® System Specialist / Cross-Cultural Effectiveness / various people/soft-skills training programs

·          Oracle 9i Certified Associate - Oracle 8i/9i Certified Professional Program
Francis Tuttle Technology Center
, Oklahoma City – part-time 2001-2003 - certified May 2003

·          Microsoft MCAD/MCSD study - Internet Technologies program (.NET with C# application solutions)

Francis Tuttle Technology Center, Oklahoma City – part-time September 2003-present





·          Oklahoma City .NET Developers Group, active member 2003-present

·          Oklahoma City Oracle Users Group, active member 2001-present


·          The Recording Academy (NARAS/Grammy), Associate Member 1999-present

·          Oklahoma Blues Society:

o         President 1999/2000, Board Member 1996-2001, active member 1993-2002

o         Designed original, innovative website and served as webmaster 1995-2001

o         Coordinated several successful festivals, concerts and charitable benefits